Terms of service

1. About These Terms

This website is operated by our SmileKit® Store ("we", "us", "our"). By visiting our website or placing an order, you agree to these Terms of Service. Please read them carefully. If you do not agree, please do not use the website.

2. Our Contact Details

Essential SmileKit® Store, 104, No1 Thames Valley, Wokingham Road, Bracknell RG42 1AJ, United Kingdom. Email: banugulsam@gmail.com

3. Products and Descriptions

We try to describe and photograph our products as accurately as possible. Colours may vary slightly depending on your screen. Results from cosmetic products can vary between individuals. SmileKit® is a cosmetic product and is not a substitute for professional dental advice. Please follow the product instructions for safe use, and speak to a dentist if you have any concerns about your teeth or gums.

4. Prices and Payment

All prices are shown in pounds sterling (GBP). We may change prices at any time, but changes will not affect orders already confirmed. Payment is taken at checkout through our secure payment providers. We do not store your full card details.

5. Orders

Placing an order is an offer to buy. A contract is formed when we send you an order confirmation email. We may decline or cancel an order, for example if a product is unavailable, if there is a pricing error, or if we suspect fraud. If we cancel an order you have paid for, we will refund you in full.

6. Delivery

We deliver to the addresses and by the methods shown at checkout. Delivery times are estimates and not guaranteed. Risk in the goods passes to you on delivery.

7. Returns, Refunds and Guarantee

Our 60 day money back guarantee, free returns and returns window are set out in our Refund Policy, which forms part of these terms. Nothing in these terms affects your statutory rights as a consumer.

8. Intellectual Property

All content on this website, including text, images, logos and the SmileKit® name, belongs to us or our licensors and may not be copied or used without our written permission.

9. Acceptable Use

You agree not to misuse the website, attempt to gain unauthorised access, introduce harmful code, or use the website for any unlawful purpose.

10. Our Liability

We do not exclude or limit our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be excluded by law. Subject to that, we are not liable for indirect or consequential loss, and our total liability to you for any order is limited to the price you paid for that order. Please follow the product instructions, and stop using the product and seek advice if you experience discomfort.

11. Privacy

How we use your personal information is explained in our Privacy Policy.

12. Changes to These Terms

We may update these terms from time to time. The version published on this website when you place your order applies to that order.

13. Governing Law

These terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction, although if you live in Scotland or Northern Ireland you may also bring proceedings in your local courts.